CHAOS: One Twitter user said he’d left the park because it was too crowded
Staff are still working to restore power and rescue stranded guests at the popular Disneyland resort in Anaheim, California.
The outage began at about 11am local time (7pm GMT) and led to the evacuation of many rides.
Disneyland released a statement saying there had been an “issue with a Disneyland Resort transformer.”
Guests were rushed off at least a dozen rides including the extremely-popular Monorail, a high-speed transportation system that carries guests around the park.
CONFUSED: Sarah tweeted a photo of the crush at Disneyland after guests were taken off rides
“We sat there for about 25 minutes in the dark”
Park visitor Geoff Feinberg
Pictures on social media showed a huge crush in the park as confused guests struggled to move around the resort.
One of the park’s official Twitter accounts wrote: “The Disneyland Resort is very busy today. Please check the Disneyland App for the latest wait times and schedules to plan your day.”
But they made no mention of the power outage.
Geoff Feinberg told US news sources he and his family were halfway through the “it’s a Small World” ride when the power went.
DISRUPTION: Twitter users shared pictures of the park’s app showing huge delays on many rides
“We sat there for about 25 minutes in the dark,” he said.
Many guests expressed their fury at Disneyland for the chaos, saying that they hadn’t been offered a refund.
One social media user tweeted: “Nonsensical time spent at Disneyland. There is a power outage and there is no refund either!!! $1100 down the drain!!”
In an official statement, the world-famous resort home to Mickey Mouse and other characters said: “We’ve determined that the issue is with a Disneyland Resort transformer and our team is currently assessing and working to restore power.”
Disneyland were approached for comment.